Data stored in your Google Sheets
Every ticket, leave, expense, and task lives in your own Workspace. Readable without our app.
Now Live — Built on Lean Six Sigma + Google Workspace
Run every operation
with AI-powered clarity.
Tickets, leaves, expenses, recurring tasks & entire employee lifecycle — unified in one intelligent platform. Engineered on real DMAIC & SIPOC frameworks. Your data in your Google Workspace. Always.
DMAIC Framework
SIPOC Mapping
Six Sigma Black Belt
RACI Accountability
Also available on mobile
What would you like to explore?
HIT Tickets
Leave Management
Expenses
Recurring Tasks
Employee FMS
AI Assistant
Access Control
Reports
Workflows
Live Activity
LIVE
MS
Megha resolved HIT-15
2 min ago
AK
Ankit opened HIT-28
5 min ago
HS
Harshit applied leave
12 min ago
✦
AI Assistant
Online
How many overdue tickets for Megha?
Megha has 28 overdue tickets — 26 HIGH priority. Want me to send her a reminder? 🔔
OperationHQ
📊 Dashboard
HIT Management
Create Ticket
Assigned to Me 35
Assigned by Me
Leave Management
Leave Application
My Attendance
Recurring Tasks
My Recurring
FMS
Employee Onboarding
Offer Letter
Dashboard
✦ AI Assistant
Run • Manage • Review • Automate Tasks, Tickets, Workflows with AI
e.g. How many active HIT tickets for Megha?
▶ Ask AI
Active tickets for Megha
My pending leaves
High priority tickets
Quick Actions
FMS Modules
+
Create Ticket
New HIT
L
Apply Leave
Submit
T
My Tickets
Assigned
A
Assigned Me
Created
H
Leave History
Requests
HIT Tickets Overview
Overdue
39
Due Today
0
Open
29
On Hold
0
Unassigned
0
Total
47
What is OperationHQ?
So, What Exactly is OperationHQ?
After 7 years of building systems for businesses, we saw the same problem everywhere — data scattered, tools disconnected, and business owners losing time & manpower just to keep processes running.
Scattered Data
Every employee used their own process and Excel sheets to track work, creating multiple versions of the same data.
Broken Connections
Google Sheets integrations broke every time a new user joined or a column changed.
Manual Overload
Tasks that need zero manpower were consuming 2–3 people just to keep the process from breaking.
No Central View
Business owners couldn't analyse their own operations. Data never collected in one place.
✦ So we built the solution
One Platform
Every process — tickets, leaves, expenses, tasks, attendance — all in a single place. No switching between tools.
Auto Google Sheets Sync
Every action saves automatically to your own Google Sheet. No manual entry. No broken connections. Ever.
100% Your Data
Data lives in your Google Drive. No third party. No vendor lock-in. Only you can see and control it.
✦ See It In Action
Business Process Automation
OperationHQ helps manufacturing & SMB companies digitize and automate their operations — without replacing existing tools.
Every entry syncs to Google Sheets — instantly
Automation built around your existing processes
Real-time visibility across every team & department
Everything you need
One platform for your entire operations
From raising a ticket to offboarding an employee — OperationHQ handles it all.
Attendance
Recurring Engine
HIT-15 — Write idea note
HIGH
HIT-23 — LinkedIn post
MED
HIT-08 — Resolved
DONE
Leave Management
Expense Tracker
How many overdue tickets for Megha?
28 overdue — 26 HIGH priority. Send reminder?
Send reminder
Export report
Employee FMS
Access Control
Auto Reminders
Auto Scoring
Reports & Export
Ticket Reassign
Task Assignment
Inventory
Flow Management
WhatsApp Alerts
Audit Trail
Email Automation
Purchase to Delivery
Approvals
Calendar View
Custom Workflows
Integrations
Role-Based Access
TAT Tracking
Data Security
Performance Score
SLA Breach Alerts
Google Sheets Sync
Auto Process Creation
Multi-Step Flows
Custom Fields
Export & Reports
Multi-Tenant
How it works
Operational excellence in 4 steps
Set up in hours, not weeks. No technical expertise required.
Connect Google Workspace
Sign in with Google. All data stays in your Google Sheets — no black-box database, full transparency.
→
Configure your processes
Define workflows in Google Sheets — OperationHQ auto-builds steps, roles, TAT and SLA notifications.
→
Invite your team
Add team members and assign roles. Grant granular access to modules. One click to onboard or remove.
→
Let AI handle the rest
Ask the AI anything — “show me overdue tickets for Megha”, “apply leave for tomorrow”. Instant answers.
Beyond the basics
Smart features, built in
Notifications that find you, themes that fit your eyes, reports that write themselves, dashboards that know who's looking.
Platform Features
● Live
Open
29
Overdue
39
Total
47
Tap the switch — every screen flips instantly. No reload, no flash.
Ready when you are
Notifications that find you
Ticket updates, SLA breaches, leave approvals — delivered in-app, on WhatsApp, and by email the moment they happen.
Light & dark mode, built in
Every chart, table, and card switches instantly. No flicker, no reload — your eyes, your call.
One-click report generation
Pull a clean Excel or PDF straight from your live data. No formulas to fix, no manual exports.
Dashboards that know your role
Admins see KPIs, managers see team load, employees see their own tasks — same login, different view.
AI-Powered
Don’t navigate — just ask
One AI assistant that knows your entire operation. No page-by-page hunting.
Natural Language Queries
“How many overdue tickets does Harshit have?” — instant answers without navigating to any report page.
Take Actions via Chat
“Create a ticket for Megha”, “Apply sick leave for tomorrow” — the AI executes directly.
Cross-Module Intelligence
The AI sees tickets, leaves, recurring tasks, and FMS processes together in one prompt.
AI Delivers Files Instantly
Ask for a report or export — AI generates and delivers the file right in the chat.
AI Assistant
Online
LIVE
Live Data Pipeline
Google Sheets flows into everything
Your data travels from Google Sheets through OperationHQ — triggering AI, notifications, and actions in real-time.
Google Sheets
Config & all data
● Live
reads config
OperationHQ
Processing engine
⚡ Processing
AI Assistant
Natural language queries
● Active
WhatsApp
SLA breach alerts
● Sending
Sheets Sync
Actions write back live
● Synced
0
Events processed
0
Tickets synced
0
Notifications sent
99.9%
Uptime
Six Sigma Methodology
Built on real DMAIC framework
Every process in OperationHQ follows the Six Sigma DMAIC cycle — not just tracked, but continuously improved.
DMAIC
SIX SIGMA
D
Define
M
Measure
A
Analyze
I
Improve
C
Control
D
Define — Set the process & goal
Every workflow in OperationHQ starts with a defined scope, owner, and measurable outcome — not just a task list.
M
Measure — Live data from Google Sheets
Performance metrics, TAT, SLA compliance, and completion rates are tracked in real-time against your own Sheet data.
A
Analyze — Built-in statistical tools
Scatter plots, fishbone diagrams, and Pareto analysis identify root causes — directly on your operational data.
I
Improve — No-code workflow changes
Reconfigure processes directly in Google Sheets — changes reflect live in the platform with zero deployment.
C
Control — SLA tracking & alerts
Automated breach alerts, escalation paths, and control charts keep processes stable and visible to management.
Process Mapping
Every workflow mapped with SIPOC
Supplier → Input → Process → Output → Customer — so users understand the full chain, not just an isolated action.
Supplier
HR Executive
Team Lead
Operations Head
IT Admin
Input
Ticket Request
Leave Application
Expense Claim
Onboarding Form
Process
Review & Triage
Approval Workflow
SLA Tracking
AI Processing
Output
Resolved Ticket
Approved Leave
Reimbursement
Onboarded Employee
Customer
End User / Employee
Department Head
Business Owner
Ops Manager
Black Belt Toolbox
Analyze like a Six Sigma Black Belt
Built-in statistical and process analysis tools — not just dashboards, but real diagnostic power on your own data.
Scatter Plot Analysis
Correlation & pattern detection
Identify correlations between workload and resolution time from your synced Google Sheets data. Spot bottlenecks before they breach SLA.
Fishbone (Ishikawa) Diagrams
Root-cause analysis
When a process underperforms, OperationHQ structures root-cause investigation across People, Process, Tools, Data, Policy, and Environment.
RACI Chart
Accountability mapping
| Task | Owner | Team Lead | Dept Head | AI Asst |
|---|---|---|---|---|
| Define Process | A | R | I | C |
| Config Sheet | R | A | I | C |
| Monitor SLA | I | I | A | R |
| Resolve Ticket | C | R | I | I |
Every workflow and task carries clear accountability — who is Responsible, Accountable, Consulted, and Informed — eliminating ambiguity across teams.
L1–L4 Escalation Path
Structured issue resolution
L1 — First Response
L2 — Team Lead Review
L3 — Department Head
L4 — Management Critical
Issues escalate through a structured four-level path — L1 first response through L4 management-level critical handling — ensuring nothing stalls without visibility.
Competitive Edge
Why OperationHQ is fundamentally different
Competitors give you a tracking tool with locked data. We give you a process-improvement engine where you own the data and analyze it like a Black Belt.
Dimension
Typical Competitor
OperationHQ
Data Ownership
Stored in vendor backend — customer can't see or export it freely
Lives in your own Google Sheets & Drive — no vendor lock-in
Process Methodology
None / ad-hoc tracking — no analytical framework
DMAIC, SIPOC, RACI, Fishbone, L1–L4 built in natively
Analysis Capability
Basic dashboards with pre-set charts — no root-cause tools
Scatter plots, Fishbone diagrams, Pareto & root-cause analysis
Setup Time
Weeks of migration, ERP-style onboarding, data import required
Under 2 hours — no migration, no code, no data import
AI Intelligence
Limited or no AI — static reports only
Full natural-language AI assistant across all modules
Data Portability
Data trapped in vendor system — must request export
Your Google Sheets are always readable, editable & exportable
Built to connect
Integrates with tools you love
From automation to communication — OperationHQ connects your entire stack.
📊
Google Sheets
All processes, configs, and records live in your own Google Sheets.
● Live💬
WhatsApp
Instant notifications for ticket updates, leave approvals, SLA breaches.
● Live📧
Email Automation
Automated email flows for every operational event with configurable templates.
● Live🤖
AI Assistant
Powered by advanced LLMs with context of your entire operation.
● Live📅
Google Calendar
Sync leave approvals, task deadlines, and process due dates.
● Live🔗
Slack
Push ticket alerts and approve leaves without leaving Slack.
● Live⚡
Zapier / Make
Connect OperationHQ to 5,000+ apps with custom triggers.
● Live📱
Mobile App
Android and iOS apps — manage everything on the go.
● LiveYour data, your rules
No black box. 100% transparency.
Your data never leaves Google Workspace. See, edit, and export every record — always.
No vendor lock-in
Your data is in standard Google Sheets format. Export, migrate, or use independently anytime.
Configurable via Sheets, not code
Edit the config sheet and it reflects in OperationHQ instantly. No deployments needed.
Google Workspace security
Enterprise-grade security — 2FA, audit logs, SOC 2, ISO 27001 compliance frameworks.
Data flow
Synced in real time
Your Google Sheets
All config & data — processes, tickets, leaves
OperationHQ Engine
Reads, processes, and renders your data
WhatsApp + Email
Automated notifications to your team
Actions resolved & synced back
Updates write back to your Sheet in real time
Six Sigma Black Belt Methodology
Run your operations like
a Six Sigma Black Belt
a Six Sigma Black Belt
Stop babysitting broken spreadsheets. Start analyzing your processes, finding root causes, and driving continuous improvement — all from your own Google Workspace.
DMAIC built in
Your data, your Google Drive
Setup in under 2 hours
No credit card required