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Live operational intelligence

Turn everyday work into management clarity.

Performance & Analytics connects activity from every OperationHQ module—showing output, ownership, ageing, SLA, bottlenecks and trends without asking teams to prepare another report.

One organisation viewEmployee-level drill-downActionable, not decorative
OPERATIONHQ · EXECUTIVE COMMAND CENTERHSHarshit Sharma

Organisation Overview

Live operational health across all teams and modules

Last 30 days ▾
TOTAL WORK ITEMS1,248↑ 8.4% this month
COMPLETED1,09687.8% completion
OPEN10832 due today
OVERDUE44Needs attention
ON-TIME RATE93%↑ 3.1 points
Completion TrendDAILY · TARGET 90%
Performance by ModuleLIVE
Recurring96%
HIT91%
FMS88%
Purchase84%
Expense80%
SLA HealthALL MODULES
Within SLA · 93%At risk · 7%Breached · 9%
Top Team PerformanceVIEW ALL →
AKAnkit KumarOperations · 48 items96% on-time94
NSNeha SinghFinance · 41 items93% on-time91
RMRahul MehtaPurchase · 37 items89% on-time88
One source of operational truth

Every number remains connected to actual work.

Move from a top-level KPI to the team, employee, module and individual work item behind it—without rebuilding data in a separate sheet.

ORG

Organisation Overview

Total, completed, open, overdue, on-hold and awaiting-approval work across every OperationHQ module.

EMP

Employee Performance

Workload, completion, timeliness, overdue work, approvals and module-wise contribution for each employee.

SLA

SLA & TAT Control

Response time, completion TAT, ageing, due-today items, at-risk work and breaches before escalation.

MOD

Module Analytics

Compare operational health module by module and drill into the records creating every gap.

Six Sigma Views

Pareto, trends and control charts separate recurring patterns from isolated events.

EXP

Filters & Reports

Analyse by date, team, employee, department, status and priority, then export reports.

Evidence-based review

One employee. One complete operational report card.

Performance is not reduced to tasks completed. OperationHQ brings workload, timeliness, recurring compliance, overdue work and cross-module contribution together—with every metric traceable to the underlying record.

AK

Ankit Kumar

Operations Executive · July 2026

94PERFORMANCE SCORE
Completion96%
46 of 48 assigned items
On-time delivery94%
43 items within TAT
Recurring compliance100%
18 of 18 routines completed
Approval response89%
Average response 3.4 hours
Why this score? Strong recurring compliance and on-time delivery. Two delayed HIT items reduced the score by 3 points.
Pareto · Causes of Overdue Work44 OVERDUE ITEMS
18Approval wait
12Dependency
7Owner load
4Vendor delay
3Other
Management insight: Approval waiting and dependencies create 68% of overdue work. Fix these causes before adding more follow-up meetings.
Find the vital few

Know why work is delayed—not only how much.

Pareto analysis ranks the causes creating most operational loss. Focus corrective action on the small number of reasons producing the majority of delays.

Stability and predictability

See trends, variation and exceptions before they become habits.

Control charts place daily performance against the mean and control limits, then let management open the actual records behind unusual variation.

On-time Completion · 30-Day Control ChartMEAN 91.4%
Attention RequiredDRILL DOWN →
TEAM / MODULEOVERDUEAVG AGEHEALTH
PurchaseApproval stage144.8dCRITICAL
OperationsHIT Management113.2dAT RISK
HRRecurring Tasks41.7dWATCH
FinanceExpenses20.8dHEALTHY
Exception: Purchase approval time is outside its normal range. Open the affected records to see owners and waiting reasons.
Analytics that leads to action

Every dashboard must answer four management questions.

A professional analytics system should not end with a graph. It should make the next decision clear.

01 · WHAT

What is happening?

Current volume, status, output, overdue count and operational health.

02 · WHERE

Where is the gap?

The affected module, team, stage, employee or work category.

03 · WHY

Why is it happening?

Ageing, dependency, approval waiting, capacity and recurring root causes.

04 · ACTION

What happens next?

Drill down to owners and records, correct the cause and track improvement.

Stop preparing reports. Start managing from live facts.

Connect performance, delays, ownership and improvement opportunities in one command center.